Is the Haltom City studio taking new patients right now?

Yes. The usual way in is the $99 first visit: a full comprehensive exam, digital X-rays and a basic clean where no periodontal disease is present. Book a slot online or call (682) 257-1420.

My tooth hurts today. Can you fit me in?

Same-day emergencies are built into the schedule. The emergency exam is $29 so you can find out exactly what is going on before deciding anything.

Are you open on Saturdays in Haltom City?

Yes. Saturdays run 8:00am to 2:00pm Central Time for cleanings, check-ups and same-day emergencies. Also open Fridays 3:00pm to 8:00pm and Tuesdays 10:00am to 7:00pm. Closed Monday, Wednesday, Thursday and Sunday.

What if I do not have dental insurance?

The in-house membership plan takes fifteen percent off all treatment with no annual limits, and Cherry financing splits bigger cases into monthly payments. Most PPO plans are also accepted.

How do I get to you from Watauga or North Richland Hills?

From Watauga, head south on Denton Hwy and exit at NE Loop 820. From North Richland Hills, take I-820 west, exit Haltom Rd and follow the frontage road. Parking is free at the door of Suite 100.

Will I see the same dentist every visit?

Yes. Dr. Matthew Le founded the studio and treats patients here himself. He trained at UT Health Science Center at Houston, is an Invisalign certified provider and has received a Top Docs Award.

Insurance We Accept

Cigna

If you carry a Cigna dental plan, you can schedule your appointment with confidence. Our Haltom City office works with Cigna members every week, handling the paperwork, verifying benefits before your visit, and explaining your coverage in plain language so there are no surprises when it's time to settle your bill.

Insurance We Accept

Cigna Dental Coverage at Flossophy Dental Haltom

Dental insurance can feel like a maze of terms and percentages. Our front desk team takes the guesswork out of it, walking you through what your Cigna plan is likely to cover before any treatment begins, so you can make decisions about your care with real information in hand.

Why It Matters

Understanding Your Cigna Dental Benefits

Cigna dental plans come in several forms, including PPO and DHMO structures, and the specifics of what's covered, how much you pay out of pocket, and which providers are considered in-network can vary significantly from one employer group or individual plan to the next. That's exactly why we treat insurance verification as a standard part of your visit rather than an afterthought.

Most Cigna dental plans are built around a tiered system: preventive care such as cleanings and exams is typically covered at a high percentage, basic restorative work like fillings falls into a middle tier, and major procedures such as crowns, bridges, or root canals are usually covered at a lower percentage after your deductible is met. Annual maximums, waiting periods, and frequency limits (how often a service is covered within a benefit year) also shape what you'll actually pay.

Our job is to translate that fine print into something useful for you before you ever sit in the chair. We'll check your plan's network status, benefit percentages, and remaining annual maximum, then give you a written treatment estimate that reflects what Cigna is expected to pay and what your portion will likely be.

What You Can Expect

What to Expect as a Cigna Patient Here

Benefits Verification Before Treatment

Before we recommend any treatment plan, our team contacts Cigna directly to confirm your eligibility, deductible status, and remaining annual maximum. This means you'll walk into your appointment already knowing roughly what's covered rather than finding out after the fact.

In-Network Convenience

For patients whose Cigna plan includes our office in-network, you'll generally see lower out-of-pocket costs and the benefit of pre-negotiated rates, since we bill Cigna directly on your behalf instead of asking you to pay in full and file for reimbursement yourself.

Clear, Written Cost Estimates

Once we know what your Cigna plan is expected to cover, we provide a written estimate that breaks down the insurance portion and your expected responsibility, so there's a record you can refer back to before committing to any procedure.

Direct Insurance Billing

We submit claims to Cigna on your behalf after your visit, including any necessary documentation like x-rays or clinical notes, which reduces the administrative burden on you and helps claims move through the review process more smoothly.

Guidance on Preventive Care Timing

Many Cigna plans fully cover two preventive visits per benefit year. We help you track when you're due so you can use those benefits before they reset, rather than letting coverage go unused.

Support for Complex Cases

If you need more extensive work, such as a crown, bridge, or periodontal therapy, we'll help you understand any waiting periods, frequency limitations, or pre-authorization requirements your specific Cigna plan may have, so there are fewer surprises along the way.

The Process

How Using Your Cigna Benefits Works at Our Office

Share Your Cigna Information

When you schedule, give our front desk your Cigna member ID and group number. If you're a new patient, we'll ask for this during booking so there's no delay the day of your visit.

We Verify Your Benefits

Our team contacts Cigna to confirm your plan is active, check in-network status, and review your deductible, annual maximum, and coverage percentages for the services you need.

You Receive a Cost Estimate

Before any treatment beyond a standard exam or cleaning, we walk you through an itemized estimate showing the expected insurance payment and your portion, so you can plan accordingly.

We Complete Your Treatment

You receive the dental care you need from our clinical team, with full transparency about what's happening and why at each step of the visit.

We File the Claim for You

Our billing team submits your claim to Cigna directly, attaching any required clinical documentation, so you don't have to manage paperwork or follow up with the insurer yourself.

You Settle Any Remaining Balance

Once Cigna processes the claim, you'll receive a clear statement of any remaining balance, with flexible payment options available if you need them.

Why Flossophy Dental Haltom

Why Haltom City Patients Trust Us With Their Cigna Claims

Choosing a dental office isn't just about the chair you sit in; it's about who's handling the details behind the scenes. Here's what sets our approach apart when it comes to working with Cigna and other insurance carriers.

Experienced Insurance Coordination

Our administrative staff handles Cigna claims and benefit verifications daily, which means fewer errors, faster claim turnaround, and a team that already understands the common quirks of Cigna's dental plan structures.

Transparent Cost Conversations

We never move forward with treatment without first explaining the likely cost to you. You'll always know your estimated out-of-pocket amount before we begin any procedure beyond a routine checkup.

A Modern Office Built Around Comfort

From the moment you walk in, our Haltom City office is designed to feel calm and unhurried, with a clinical team focused on thorough, unhurried exams rather than rushing you through the schedule.

Local, Accessible Scheduling

We keep appointment slots genuinely available for both new and returning Cigna patients, and our team is reachable by phone for billing or benefits questions well before and after your visit.

Common Questions

Frequently Asked Questions About Cigna Coverage

Do you accept all Cigna dental plans?

We work with a wide range of Cigna dental plans, but network participation and specific plan terms vary. The most reliable way to confirm your particular plan's status is to give us your member ID when scheduling so we can verify your benefits directly with Cigna before your visit.

Will my cleaning be fully covered?

Many Cigna plans cover routine cleanings and exams at a high percentage, often with little to no cost to you, provided you haven't exceeded your plan's frequency limits for the benefit year. We'll confirm your specific coverage before your appointment so you know what to expect.

What happens if a procedure isn't fully covered?

If a recommended treatment isn't fully covered by your Cigna plan, we'll explain your remaining balance in advance and discuss flexible payment options so cost doesn't stand in the way of necessary care.

Do I need a referral to be seen here with Cigna?

Most Cigna dental PPO plans do not require a referral to see us, though DHMO plans may have different requirements depending on your specific plan structure. We recommend confirming your plan type when you call to schedule.

What if I have questions about a claim after my visit?

Our billing team is available to walk you through any claim, explanation of benefits, or remaining balance after your visit. We're happy to call Cigna with you or on your behalf if something needs clarification.